I have to say thank you to the owner who came and cleaned my long overdue sofa and area rugs! He not only cleaned our dog dirty sofa- it looks like new now, but also made our area rugs look like new. The most important part of the job to me was that he protected our new hardwood floors. He spent a great amount of time prepping and I thank him for that. I cannot thank Courtesy Chem-Dry enough for the great job they did once again. They will be the only company we use. They come on time and stay as long as necessary to do the job right!
This could have been a 1-Star Rating, but it is definitely a 5-Star Rating now! We made an appointment to have a very small job done.......just the carpeting on the 14 steps leading to the upstairs of our home. I was told there was a minimum charge which I found very reasonable. The service technician showed up early and did what guess he considered to be a finished and good job. After he left, my wife noticed that the edges of the steps were still black.........which was the primary reason for having them cleaned. She took three white cleaning rags and wiped along the edges of 3-4 steps..........without rubbing hard, the rags immediately picked up loads of black dirt. Needless to say, we were very displeased. I called the company, explained the situation to the owner, she apologized, and said her husband would be out the very next day to correct the problem. Sure enough, Bob showed up exactly when scheduled with a co-worker, looked at the stairs and the soiled rags, stated that the job was not done well, apologized, and both men immediately went to work correcting the problem. When they were finished, the carpeting on the steps was as clean as one could possibly expect after quite a number of years of use. My wife and I could not be happier with the results and I would recommend Courtesy Chem-Dry to anyone looking for this type of service. Excellent service from caring owners! A 5-Star Rating for sure!
I have 18 rental house in Valley Center and have been working with Courtesy Chem Dry for over 10 years , during our working relationship , I have always found Vikki (the owner) to be helpful, honest, and extremely friendly. She's attentive to my time frames. Brian, the tech, is knowledge and does quality work! I always experience fantastic results every time at great price!
Courtesy Chem Dry has cleaned my carpets for years and as always they did a fantastic job! They are professional and pay attention to the details. I will continue to be a happy customer and refer them to all my friends!
We have used Courtesy Chem Dry for the past 10 years for our home and the business that my wife works for. They always do an outstanding job in a timely manner and are very friendly and reasonably priced. They are the best and we are customers for life.
Courtesy Chem-Dry did an outstanding job cleaning my dirty carpets! They arrived on-time, were courteous and very professional. I would not hesitate to recommend them to anyone!
I was so happy with this service. I'm terrible with names but they sent someone that shot it straight and got the job done right. I had a dog pee on my couch,everyone knows how hard that can be to remove and I'm telling you there is no sign of it on my couch!!! They have an amazing solution for the removal of pet urine. I 1000% recommend this service.