I loved every part of my experience with this company ! It was so easy to schedule my appointment online, I got a call back the same day from a very nice lady to set the date and time ! Brian came to clean my sofa and not only was he speedy, it looks better than when I first bought it ! We thought we were going to have to throw our couch away because my puppy kept having accidents on it, now it looks and smells better than ever ! Brian was super kind and I could tell he really cared about his Workman ship even though it was just a small sectional couch. I appreciate how they let me leave and come back instead of staying to wait for it to be done. What a great experience ! I would definitely recommend 10/10
They have done a terrific job on our 18 year old carpet with spots our dogs left. It looked almost as new at the end! Should I say they are miracle workers? The woman who answered a phone was pleasant and quickly scheduled us, and the cleaning guy arrived on time. I would call them again.
Vicki and her crew at Courtesy Chem-Dry are the best. We have been using them for years. Friendly, professional service. Effective carpet cleaning. They take the time to walk through and ask about individual stains before they start cleaning. We recommend them highly.
Brian is as good at his job, and as friendly as people say, and I'm one of them. He works hard, he's courteous, and if you point out something to him, or ask him a question, he's both patient and informative while answering, ---- As far as "Vicki" who answers the phone, she's just the opposite and takes offense easily, even where there is none. OTOH, I'm of the personal opinion that she may suffer from an abundance of emotional issues and just can't help herself. She's the only reason I didn't give 5 Stars... but Brian and the service is 5 stars.
I hope this is the right chem dry that came out this morning. Brian showed up 15 min early to clean my carpet and he did a very good job. I like the fact that he was punctual as often than not most companies that come out to our homes are not. I only use chem dry and so does my mom. We have always liked how they operate and how the carpet is cleaned. Thank you!!!
Bob, the owner of Courtesy ChemDry just finished cleaning our carpeting and I could not be happier. I received a reminder phone call from his wife yesterday afternoon and we had not used Chem Dry for almost 3 years and forgot what a professional and thorough job they had done on our coral colored (dogs, cats, blacktop pavement on the street outside our home improperly sealed) carpeting that is now going on 15 years old and is still great when it is clean. We tried the "Steam" approach a couple of times but Chem-Dry with their big towel wheels, actually removes the dirt much better. Stella, our Whoodle, is taking a big nap on the fresh carpet at the top of the stairs and she gives Courtesy Chem-Dry a big Paws Up too!
I recently needed my carpets cleaned due to current landscaping (mud all over), my dogs (being locked in the house from current landscaping) and the previous tenants 2 large dogs... . I have to say not only did I called two days before Thanksgiving and was pleasantly worked into their schedule but the carpet which you should have been thrown away way before me moving in looks better than I would have thought possible. The carpet is clean, and no smell. Art did an amazing job. He was thoughtful of my needs, cost, future issues etc. He communicated with me throughout the process and the price was more than fair. Thank you Art!!